Terms and Conditions.

We take pride in every hand-crafted item we produce and want you to be happy with your purchase from beginning to end. If you have any questions about a product, or service, please feel free to contact us. 

Shipping: We will provide you a shipping quote. We ship via USPS using First Class Priority or Flat-Rate shipping. We try our best to keep shipping costs low but with rising rates it just costs more to do. 

International Shipping: At this time, we are not offering international shipping. We will provide an update when this changes. 

Custom Orders: Due to the nature of custom orders, once a custom order is placed there are no refunds or exchanges. We will work with you to ensure your custom order is what you want because we want you to love it. Please be aware that some products, such as natural stones or woods, will vary in color, style, and surface marks. Please ask questions prior to placing your order. 

Conduct & Behavior: We believe in providing top notch customer service with a smile. We also believe in treating people as people. Rude, disrespectful, or hateful messages or comments will not be tolerated, and we reserve the right at any time to end communication or cancel an order over such behavior. 

All photographs on this page belong exclusively to EMBRAVE, unless otherwise noted. No permission is given to use, edit, alter, or claim these images to anyone without express written consent. Please contact us with any questions at orders@embrave.net